Jobs and Internships

Qatar Airways customer service department is hiring for (x34 positions): APPLY NOW!

Apply fo X34 positions Qatar Airways customer service department

Location

Multiple countries

Host organization

Qatar Airways Airline

Target audience

International/Global

Application Deadline: Varying

Overview

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. 

Check out the Qatar Airways Customer Service careers available below:

Customer Services Agent -Spanish Speaker (Contact Centre Wroclaw)

Poland – PL Location Wroclaw – WRO, Poland – PL Category Customer Service

As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. You must be interactive,…

Boutique Supervisor | Qatar Duty Free | Doha

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Leads the boutique team in providing an iconic customer experience, to achieve all company set objectives, maximising boutique contribution through exploiting sales and maintaining cost controls. Manage…

Spa Supervisor

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Support the Spa Manager in building a high-performing team that works collaboratively by exemplifying excellent guest service. Support the Spa Manager in ensuring that all staff are properly trained and…

Luxury Boutique Manager | Qatar Duty Free | Doha

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Boutique Manager will lead the store team to achieve Qatar Duty Free objectives of maximizing sales, exceptional visual merchandising, driving customer experience & maintaining cost controls. Coordinate…

Porter – Retail

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Perform receiving of stock from the warehouse to sub-stores and delivery of stock to QDF stores to avoid stock-out situation. Ability to lift/move goods up to 165 lbs. Ability to pull heavy carts of stock…

Victoria Secret Boutique Manager | Qatar Duty Free | Doha

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Boutique Manager will lead the store team to achieve Qatar Duty Free objectives of maximizing sales, exceptional visual merchandising, driving customer experience & maintaining cost controls. Coordinate…

Spa Attendant

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Assist in all areas of spa operation as requested by management. Communicate to management any details regarding guest experience that require attention. Basic Literacy and Numeracy skills, English communication…

Spa Therapist

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Possess thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa. Communicate operational needs to…

Beauty Consultant

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

As Qatar Duty Free Beauty Consultant, to provide guests with nail and makeup services, ensuring a memorable spa experience, and to provide excellent customer service in the Spa Boutique, through strong…

Customer Services Agent -Italian Speaker (Contact Centre Wroclaw)

Poland – PL Location Wroclaw – WRO, Poland – PL Category Customer Service

As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. A fast-paced, dynamic…

Customer Experience- Transformation & Change Manager (Contact Centre – DOH)

Qatar Airways Location Doha, Qatar Category Customer Service

The Transformation and Change manager will be a key role and will be responsible for delivering the key transformational initiatives and focus on changes to business and customer experience processes,…

Customer Experience – Customer Services Agent (Wroclaw Contact Centre)

Poland – PL Location Wroclaw – WRO, Poland – PL Category Customer Service

As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. A fast-paced, dynamic…

Food & Beverage Manager

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Develop and implement F&B sales data management system to ensure optimal price and quality balance. Initiated an ongoing product improvement program that ensures consistent improvement; in co-ordination…

Waiter/Waitress – Luxury

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Welcome & assist customers on arrival, presenting menus, suggesting dishes, taking order as per guest preference, assisting in drink selection, informing customers about daily special, offering desserts…

Lead Buying Officer – Retail/Duty Free

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

As Lead Buying Officer, you are responsible for providing effective support and managing the category purchasing functions at Qatar Duty Free (QDF), ensuring that sufficient stocks are available at all…

Customer Experience- Customer Services Agent ( Contact Centre Chongqing)

China – CN Location Chongqing – CKG, China – CN Category Customer Service

A fast-paced, dynamic and engaging work environment. High School Qualification with 2 years of customer service experience. Excellent written and spoken English. As a Customer Services Agent, you will…

Officer Customer Research Insights

Qatar Airways Location Doha, Qatar Category Customer Service

Develop, measure and report in coordination with the Quality Assurance and Cost Control Manager SMART KPIs. This role will also be in charge of all the feedback-related data processing and reporting requirements…

Merchandising Officer

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

To manage and develop a team of Merchandisers, and Porters to ensure all QDF stocks are ordered, supplied and correctly merchandised. Lead, motivate and direct a team of merchandisers, to meet the sales…

Duty Free Store Manager – Tobacco & Confectionary | Qatar Duty Free | Doha

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Duty Free Store Manager Manages the daily operation of the designated shop effectively and efficiently to achieve sales through excellent guest service and ensuring the security of stocks and cash in accordance… 

Restaurant Manager

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Develop, implement and monitor production, productivity, quality and customer-service standards through continuous mentoring of the staff on maintaining exceptional standards of customer service by following…

Assistant Restaurant Manager

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Supervise the operations and ensure that standards and Sequence of Service is maintained at all times. Maintain outlet inventory, cleanliness, food rotation and menu and service consistency. High School…

Customer Experience – Customer Service Officer (Contact Centre AMD)

India – IN Location Ahmedabad – AMD, India – IN Category Customer Service

Responsible for managing Service level of all customer service aspects of the Contact Centre. Act as single point of contact for the Customer Services Team with HQ Operation team regarding all operation…

 Restaurant Manager – Luxury

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

As Restaurant Manager, you will supervise daily restaurant operations and assists with menu planning; maintain sanitation standards and assist servers and hosts on the floor during peak meal periods. Supervise…

Luxury Spa Barber

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

About the role As Qatar Duty Free Luxury Spa Barber, you will be responsible for hair styling services, ensuring a memorable spa experience, and to provide excellent customer service in the Spa Boutique,…

Spa Receptionist

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

As Qatar Duty Free Spa Receptionist To take care of guests from the moment they arrive through to their departure, providing guests with an exceptional level of service. Assist guests with questions regarding…

Food and Beverage Supervisor

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Execute outlet operations including food and beverage promotions, customer service and inventories. Monitor the performance of outlet service, supervision duties includes delegating responsibilities, scheduling,…

Operations Support Officer

Qatar Airways Location Doha, Qatar Category Customer Service

Maintaining all data within the IOC system related to airports, aircraft, crew, handling agents, fuel suppliers and any other to support the team in their perspective areas while implementing an effective…

Shop Supervisor | Qatar Duty Free | Doha

Qatar Duty Free Company Location Doha, Qatar Category Customer Service

Assist the Duty Manager in organizing the daily operational shop requirements such as staffing, cash and stocking to ensure that sales are maximized and company policy and procedures are followed by the…

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ALSO CHECK: Apply for Yale Young African Scholars (YYAS) 2023 Program

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