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UNFCCC is recruiting for an Information Systems Assistant: APPLY NOW!

Information Systems Assistant, G-6

Deadline for Information Systems Assistant application: 26 November 2023 23:59 hrs CET

Backgroung of Information Systems Assistant role

The United Nations Framework Convention on Climate Change (UNFCCC) is the focus of the political process to address Climate Change. The UNFCCC secretariat supports the Convention, its Kyoto Protocol and the Paris Agreement through a range of activities, including substantive and organizational support to meetings of the Parties and the implementation of commitments. It is a dynamic organization working in a politically challenging environment to help resolve one of the defining environmental issues of our time.

The Administrative Services, Human Resources, and Information and Communication Technology division delivers a wide range of operational services that support the intergovernmental process, related institutions, bodies and mechanisms, including conferences and meetings, the regulatory systems under the Kyoto Protocol, and the daily operations of the secretariat and its divisions.

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Where the Information Systems Assistant will be working:
The Information Systems Assistant position is located in the Information and Communication Technology (ICT) sub-division. The Information Systems Assistant reports to the Team Leader of the ICT Sub-division, Project and Service Management unit. The Information and Communication Technology (ICT) sub‐division will provide a reliable, sustainable, and coherent IT infrastructure; operate and maintain existing mandated systems that support the intergovernmental process; and improve the overall level of ICT, with a focus on extending and improving critical user‐facing services.

Information Systems Assistant Job Description

Under the general supervision of the Manager of the Sub-division, ICT (P-5) and under the direct supervision of the Team Lead of the Project and Service Management Unit (P-4), the incumbent is
responsible to support project management service delivery including project planning, internal and
external communications, drafting and monitoring financial project progress and drafting of follow-up
artefacts including meeting minutes and presentations.

You will have the following responsibilities:

Responsibilities: Within delegated authority, the Information Systems Assistant will be responsible for
the following duties: (These duties are not all inclusive nor are all duties carried out by all Information
Systems Assistants)
• Participates in the coordination of new application systems releases, modules, and
functionalities.Page 2
• Serves as team member in the planning, and monitoring and control of enhancements to existing
application systems.
• Prepares project documentation including initiation documentation, progress reports, financial
reports, closing documentation, etc.
• Drafts correspondence and communications, including work plan revisions and other related
issues, as well as prepares unit contributions for a variety of periodic reports.
• Provides governance support for the completion, approval, and issuing of project and service
control documents and baseline services with client programmes, including resource and cost
requirements (e.g. FDA)
• Monitors adherence to the defined frameworks; organizes project/service control reviews;
ensures project and service documentation is produced in line with established processes.
• Monitors and follows up on reporting of IT resource utilization and provides information to
facilitate timely financial support and reporting.
• Supports administrative unit in ensuring financial records are compliant with UN financial rules
and regulations and meet audit requirements.
• Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions.
• Provides guidance to new/junior staff.
• Performs other duties as assigned.

Work implies frequent interaction with the following:
Information Systems Officers and other IT specialists throughout the United Nations Sales and technical personnel of hardware/software vendors and contractors
All information systems and application users.

Information Systems Assistant Competencies

• Applying Professional Expertise: Demonstrates expertise and mastery of subject matter and/or
the transferable skills required for the function. Shows the capacity to apply knowledge based on
acquired background and experience to contribute to moving the work agenda forward. Seeks
opportunities to apply his or her technical skills across related disciplines. Keeps abreast of new
developments in the field. Actively seeks to expand the existing level of job knowledge and expertise.
• Being Responsive to Clients and Partners: Fosters a good rapport and seeks regular feedback
from internal and external clients and partners. Regularly consults with clients understand and
respond to changes they encounter. Takes action to resolve conflicts with individuals and groups
within and outside the organization to achieve win-win solutions. Works across organizational
boundaries and overcomes obstacles to enhance cooperation. Establishes networks and leverages
partnerships to achieve results.
• Working with Teams: Builds relationships of trust and exchange with colleagues. Works
collaboratively with colleagues to achieve results and respects the needs of the team. Recognizes
opportunities to enhance team effectiveness and results by tapping into diverse backgrounds, skills,
and experience. Supports and acts in accordance with team decisions, even when such decisions
differ from own position. Encourages the participation of all members of the team regardless of their
cultural background, nationality, gender, or sexual orientation. Shares credit for team
accomplishments and accepts joint responsibility for team shortcomings.
• Managing Self: Controls emotions and regulates own interpersonal style and approach to relate
well to others, even in difficult work environments. Empathizes, understands others’ perspectives and handles people and situations with diplomacy and tact. Resolves conflicts constructively and takes
action to prevent them. Stays productive and focused when dealing with crises and emergencies. Is
resilient and flexible and operates effectively when faced with new ideas or evolving situations. Is
receptive to feedback and open to adjust own behaviour.

Information Systems Assistant required qualifications

Educational Background
Required: Completion of secondary education (high school diploma or equivalent).

Required: Seven (7) years of experience in information systems in any of the following fields, project management, service management, analysis and programming, systems administration and maintenance, software development, technical writing, or related area. Experience in management and administration with strong IT skills will also be considered.

Language skills
Required: Fluency in English (both oral and written). Knowledge of another UN official language is an advantage.

Information Systems Assistant Specific professional knowledge and skills

• Basic understanding of Data Analytics concepts and ideally be familiar with tools like PowerBI, Qlick, or similar is a must.
• Understanding of Kanban and Scrum is a must.
• Understanding of Project Management methodologies is a must.
• Familiarity with financial management of projects and services is essential.
• Advanced Excel and other M365 tools including Teams is required.
• Previous exposure to Jira is desirable.
• Prior exposure to PRINCE2 is desirable.
• Experience creating dashboards and reports using any of the above-mentioned tools is
• Experience in cost accounting concepts and budget management is preferable
• Experience using MS project is desirable

What is the selection process
Evaluation of qualified candidates may include an assessment exercise which will be followed by a competency-based interview. The above listed set of competencies will be applied for this particular post.

How to apply:
Candidates, whose qualifications and experience match what we are looking for, should use the online
application system available at 4



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