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Call for applications: WFP Rome – Business Support Roster

World Food Programme Rome – Business Support Roster – Call for applications (160260)

Short Term Monthly – Europe, Western – Italy – Rome – Working Job Language (1) – BUSINESS SUPPORT


Please note this Call for applications Business Support Roster will remain open for continuous application; screening and testing will be ongoing.
What is WFP looking for?

WFP is recruiting local administrative/business support staff in the General Service category for short-term assignments up to a maximum of 11 months, after which candidates can receive further contracts after having served a break of at least one month from the organization. 

  • The Business Support Function at WFP is an essential part of the organisation which provides valued support and assistance to the Programme’s many different divisions.
  • The Business Support Roster is a pool of qualified candidates who are available for short-term assignments at WFP Headquarters in Rome, Italy.
  • Inclusion into the Roster is for a two-year period, after which candidates need to re-confirm their interest to be re-included. Candidates who are already accepted in the Roster don’t need to apply again.
  • Candidates must demonstrate flexibility, and ability to pick up new tasks and procedures quickly, possess a proactive attitude, and be able to handle competing deadlines with a desire to learn.
  • Candidates are expected to produce work of a high standard.
  • We are looking for candidates who have personal qualities to bring to the organisation which complement and enhance our dynamic and multicultural work environment.
  • The ideal candidate will demonstrate the following competencies: client orientation and teamwork, cultural sensitivity, action management, and attention to detail.
  • This is an excellent channel through which to enter the organisation on a short-term contract, which will allow you to apply to longer-term opportunities.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Collect, sort, and disseminate correspondence, reports, and other materials to meet the required demands of staff to time standards.
  • Respond to simple routine queries with readily available support by senior staff, and escalate where appropriate, to provide a timely and accurate response to enquiries.
  • Support the maintenance of office files, documents, and records in accordance with established systems and processes, so that information is current and readily available for staff.
  • Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available.
  • Assist in creating simple images or information using standardised templates, such as graphs or tables to support the drafting of reports for staff.


WFP’s work environment is a diverse, dynamic, and satisfying one in which to expand your career. All WFP employees are expected to demonstrate the standards of behaviour described in the WFP Leadership Framework. The framework is made up of five elements, each of which has been further broken down into detailed behaviours that are relevant to all WFP employees, regardless of their position, grade, or location. Candidates’ alignment with these behaviours is assessed in our selection process.

If you are strong at these behaviours, you are likely a good fit with our workplace culture:

Leads by Example with Integrity Drives Results and Delivers on Commitments Fosters Inclusive and Collaborative Teamwork Applies Strategic Thinking Builds and Maintains Sustainable Partnerships
Upholds WFP values, principles and standards Delivers results for maximum impact Is inclusive and collaborative Communicates and fulfils WFP’s vision Builds partnerships
Respects others and values diversity Delegates appropriately Gives timely and constructive feedback Embraces curiosity and new ways of doing things Collaborates to deliver common objectives

Stays focused and calm under pressure
 Adapts readily to change Builds and shares new perspectives Analyses and evaluates data  

Demonstrates humility and willingness to learn
     Considers the impact of decisions  


Business Support Roster Experience:

  • At least two years of relevant business support / administrative work experience.
  • Each employment record in the CV should contain a detailed description of the duties performed, including period of the experience (Month/Year) for each, as well as the type of contract (i.e., internship, volunteering, employment, full time/part time etc.).
  • Please note that the following kinds of work experience are not considered relevant business support experience:
    • Managerial or consultant experience
    • Marketing, Retail, Sales experience
    • Teaching, Interpretation, Translation experience
    • Internship experience
    • Volunteer experience


  • Completion of secondary school education.


  • Fluency in oral and written English (the English proficiency level will be tested; language requirement is level C).
  • Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) highly desirable.

Knowledge & Skills: 

  • Ability to use standard office equipment.
  • Ability to follow standard business support processes and procedures.
  • Knowledge of standard office software packages, e.g., Microsoft Word, Excel, PowerPoint. Computer knowledge and skills should be recorded under the CV.
  • Ability to handle a large volume of work quickly and accurately under time constraints.
  • Courtesy, tact, and ability to work effectively with people of different national and cultural backgrounds in a team environment.

Business Support Roster Eligibility: Candidates should:

  • Live within commuting distance of the office (Via Cesare Giulio Viola, 68/70, 00148 Roma RM) at the time of application. Commuting distance is considered to be: within a 100-kilometer radius or distance that can be covered within 1.5 hours by car or public transport under average conditions of traffic, weather, and roads; and
  • Be allowed to work in Italy, i.e., be Italian nationals with a valid passport or identity card; or EU citizens with a valid passport or identity card AND confirmation of registration from the Italian police authorities or Registrar’s Office (Anagrafe); or Non-EU citizens with a valid Italian Resident Permit (renewal slips will not be accepted). For more information on Italian protocol requirements, please refer to


Only candidates who have the profile that WFP is looking for will be contacted.

Successful candidates who move forward to the next stage in the selection process will be invited to for the assessment stage composed of:

  • A computer-based assessment administered in a proctored environment aimed to assess the verbal reasoning, numerical reasoning, and situational judgment skills; and if successful:
  • An English Language exam to evaluate the proficiency level. The English Language requirements is level C. Candidates may be required to undertake one of these English examinations if they don’t have already one of the following English language certificates: UN FAO Exam (level C, 6 skills), TOEIC (level C1, 4 skills), TOEFL (level C1, 4 skills), IELTS (score 7, 4 skills), C1 Advanced or ESOL CAE (level C1, 4 skills), C2 Proficiency or ESOL CPE (level C2, 4 skills), ECPE (level C2, 4 skills) and UNLPE  (level C, 4 skills).
  • WFP will conduct background checks for successful candidates before confirming the inclusion into the Roster.

Please note:

  • Applications should be submitted only through the WFP Career Portal (Ref. 160260).
  • Only applications submitted in English will be considered.  
  • For additional information on the WFP Business Support Roster, please contact



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